FAQ's

  • What meal plans do you offer?

    At Nourish Markets, we're proud to offer a diverse range of farm-to-table meal plans that cater to various dietary needs and preferences. Our meal plans are carefully crafted to bring the freshest, organic ingredients directly from local farms to your table. Each one of our meals are a testament to our commitment to sustainability, health, and community support, ensuring you enjoy meals that are not only delicious but also ethically sourced and environmentally friendly.

  • How do you source your ingredients?

    At Nourish Markets, we are deeply committed to quality and sustainability, which is why we meticulously source our ingredients from trusted local farms. Our partnerships with these farms, such as Highland Orchards Farm in Delaware and Koch's Family Farm in Pennsylvania, allow us to provide you with the freshest and most organic ingredients available. We prioritize organic farming practices that respect the environment and promote biodiversity. By choosing local sources, we not only ensure the freshness and nutritional value of our ingredients but also support the local economy and reduce the carbon footprint associated with long-distance transportation. Our dedication to transparency means we're always happy to share more about our sourcing practices and the wonderful local partners who make our farm-to-table meals possible.

  • How does the delivery process work?

    Nourish Markets is dedicated to bringing fresh, farm-to-table meals directly to your doorstep with the utmost convenience and care. We currently schedule our deliveries for Sunday afternoons, with our cutoff time for the week being every Wednesday at midnight. To ensure the freshness and quality of your meals, we recommend that if you anticipate being away during the delivery time, please arrange to leave a cooler with ice on your porch. Additionally, kindly include a note regarding this in your order's delivery instructions to inform our delivery team. To find out if we deliver to your location, simply enter your zip code on our website. While our current delivery radius is focused on serving our community as effectively as possible, we are continuously working to expand our reach. If we don't currently deliver to your area, we appreciate your patience and encourage you subscribe to stay update as our delivery capabilities improve. Your satisfaction and the quality of your meals are our top priorities. Without appropriate cooling arrangements, we cannot guarantee the freshness of your meals after the delivery occurs. We're committed to providing you with the best farm-to-table experience and look forward to serving you.

  • Can I customize my meals?

    At Nourish Markets, our menu is crafted from the freshest, organic ingredients sourced from local farms, offering a diverse selection of farm-to-table meals. Currently, we are unable to accommodate individual meal customizations. We value your feedback and are always exploring ways to expand our menu to meet our customers' varied dietary preferences. Thank you for your understanding and support as we continue to enhance our offerings.

  • What are your subscription and cancellation policies?

    Our subscription and cancellation policies are designed for your convenience and flexibility: Subscriptions auto-renew for uninterrupted service, with the ability to cancel anytime. Cancellations take effect at the end of the current billing cycle, allowing full access until then. Refunds may be available under certain conditions, such as for first-time annual members within 30 days of joining or in exceptional circumstances. For detailed information on these policies, including specific conditions for refunds, please refer to our Terms & Conditions page. If you have further questions or need assistance, our customer support team is here to help.

  • How do you ensure food safety and quality?

    At Nourish Markets, ensuring the safety and quality of your farm-to-table meals is our top priority. We utilize insulated bags and gel packs to maintain optimal temperature and freshness during transit. However, to preserve the integrity of your meals, we recommend retrieving your delivery within 2 hours of its arrival. Beyond this window, we cannot guarantee the freshness due to varying external conditions. Your satisfaction and well-being are paramount to us, and we're committed to delivering exceptional quality with every meal.

  • What is your policy on packaging and sustainability?

    At Nourish Markets, we are deeply committed to sustainability and environmental responsibility. Our dedication extends to our packaging choices, ensuring they align with our eco-friendly ethos: Recycled Containers: All our food is packaged in containers made from recycled materials, minimizing waste and supporting the recycling industry. Insulated Paper Bags: For deliveries, we use insulated paper bags, which are not only recyclable but also provide excellent insulation to keep your meals fresh. We continuously explore innovative packaging solutions that are kind to our planet while maintaining the quality and freshness of our farm-to-table meals. For more details on our sustainability efforts and packaging policies, please visit our Terms & Conditions page.